Lexacom has an option to change the multiple user settings at the same time rather than individual.
E.g. If you have added a new typing pool and multiple users need to send workflow to this location

Send To – the options available to Talk Users when sending a dictation
Forward To – the options available to Type Users when forwarding a dictation to another location
Return To – the options available Talk Users when deciding where they want a dictation to be Returned To for review or further action

Send To Settings
  • Run Lexacom Admin
  • Go to > Settings > Bulk User Permissions > Send To Service Permissions
  • In Users tick the checkbox for the Talk Users who need updated settings
  • In Services select their Default service in the drop-down menu
  • Set additional services by ticking the checkboxes underneath
  • Click Apply to make the change to all of the selected users

 

Forward To Settings
  • Run Lexacom Admin
  • Go to > Settings > Bulk User Permissions > Forward To Service Permissions
  • In Type Users, tick the checkbox for the Type Users who need updated settings
  • In Services set their available services by ticking the checkboxes
  • Click Apply to make the change to all of the selected users

 

Return To Settings
  • Run Lexacom Admin
  • Go to > Settings > Bulk User Permissions > Return To Service Permissions
  • In Users tick the checkbox for the Talk Users who need updated settings
  • In Services select their Default service in the drop-down menu
  • Set additional services by ticking the checkboxes underneath
  • Click Apply to make the change to all of the selected users

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Service status

23/04/2025 10:05
This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.

22/04/2025 11:24
Our engineers have identified an issue and are working to deploy a solution as quickly as possible.

22/04/2025 09:31
A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.

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