I am locked out of Lexacom

Lexacom are passionate about data security at all times.

When logging in, Lexacom will only allow you to attempt to log in 5 times before locking a user out.

After 4 failed password attempts you will be given a warning.

if you enter a 5th incorrect password the account will be locked out and you will see the following error.

If you cancel the login screen when you are warned on the fourth failed attempt as per the error above this will reset the failed attempt counter to zero.

Once locked out you can only be unlocked from the User Editor when logged in as the Administrator.

• Once logged in to Lexacom 3 as the Administrator select

> Settings > Users Editor

• Select the correct user and click Edit.

• You will now see the Locked check box will be ticked.  Un-tick this and click Save.
• This will then allow you to log in.

If you are having trouble with your password, you can also reset the password at this point. Please see the following guides to reset a Lexacom User’s password:

How To Change a Talk or Type User Password – Lexacom