What is a ‘sticky’ media? How do I make a media sticky?

Some media types (like Priority and Lookup media like Letter Type or Specialty) have default values. In general, when an author makes a new job, these media will start with their default value. The author can then change these as required.

If a Lookup media is ‘sticky’ this will retain its value between jobs. Instead of starting with the default value, the media will start with whatever value this was last set to.

E.g. a team has a ‘Letter Type’ media that is sticky. A user makes a new job, and sets the Letter Type to ‘email’. After they save the job, the next job they create will start with the Letter Type set to ‘email’.

Team Owners and Admins may make a media ‘sticky’ through the Lexacom configuration page.

To make a media sticky:

• Log into Lexacom Portal as a Team Administrator
• If you are an Administrator of more than one team, select the team from the Teams page
• Click on the Lexacom Configuration sidebar item
  
• Find the lookup media to be made ‘sticky’
• Tick the ‘Is Sticky’ checkbox
  
• Click the Submit button