How do I reset a forgotten password?

Your Lexacom account will have a password; you create this when you confirm your account.

If you have forgotten your password, you can use the Forgotten Password link to reset your password.

• Click the Forgotten Password link within the Login box
  
• Enter your email address
  
• Click Submit
  

This will send you an automated email.

• Follow the link provided in the password reset email. If you have requested an email but the automated email has not been received, check your Junk or Spam Mail folders.
• In the window, enter your new password
• Confirm your new password

• Click Submit
  

Passwords for Lexacom accounts must meet the following requirements:

• Minimum 8 Characters
• Not contain the name of current (or past) Lexacom products (e.g. “Lexacom”, “Echo”, “talk”, “admin”)
• Not appear on the list of common passwords (e.g. “password”, “12345”, “godzilla”)