Lexacom users can only be created and added by the Lexacom Administrator.

  • Log in to Lexacom Administrator
  • Go to > Settings > Users Editor
  • Select Talk > New and enter the user’s details as follows –
    • Full Name – this is the user’s display name in Lexacom
    • User Name – this is the user’s username which is used to log in and is not visible to others
    • Email / Contact Number
    • User must change password at next logon – selected by default, the user will be requested to change their password from the default password when they next log in.
  • User settings can now be customised to your organisational preferences
    • Miscellaneous – includes the default priority level that new dictations will be created with
    • Chirp On – microphone chirp sounds
    • Integration settings – Select Retrieve Subject on Record and click Enable Integration if you are using a clinical system. EMIS Web users will also need to approve the user in EMAS Manager See How To Configure EMIS Web Integration – Additional Users
    • Services
      • Default Send to – the service that new dictations will be sent to, including Typing Pools
      • Default Return to – the location dictations will be returned to if sent to a Service such as Lexacom Scribe or Echo
  • Click Save

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Service status

23/04/2025 10:05
This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.

22/04/2025 11:24
Our engineers have identified an issue and are working to deploy a solution as quickly as possible.

22/04/2025 09:31
A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.

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