How To Create or Edit a Typing Pool

A Typing Pool is a group of Type users that Lexacom Talk users can send dictation to.

Additionally, outsourced transcription services and speech recognition services are created as a special type of pool.

  • Log in to Lexacom Administrator
  • Go to > Settings > Users Editor

 

To Create a New Pool
  • Select Pools and Click New
  • Enter Settings in to the Pool Editor window
    • Name – the name for the Typing Pool
      If configuring outsourced transcription or speech recognition services it would be advisable to use the service’s name here.
    • Type – choose from
      • Pools for standard typing pools (groups of Type users)
      • Speech Recognition Service (for speech-to-text services)
      • Third Party Service (only for Outsourced Transcription services)
      •  Target – the type of service (only for Outsourced Transcription or Speech Recognition services)

 

To Add Users to a Typing Pool

Type users can be added to multiple typing pools where applicable to access workflow sent by Talk Users

  • Click the Pools tab
  • Select a Type User from the list of Available Users
  • Select the typing pool they need to join
    You can see a list of current members by clicking the + next to the Pool name
  • Click Add

The Type user is now a member of this pool

 

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Service status

23/04/2025 10:05
This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.

22/04/2025 11:24
Our engineers have identified an issue and are working to deploy a solution as quickly as possible.

22/04/2025 09:31
A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.

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