A Typing Pool is a group of Type users that Lexacom Talk users can send dictation to.
Additionally, outsourced transcription services and speech recognition services are created as a special type of pool.
Log in to Lexacom Administrator
Go to > Settings > Users Editor
To Create a New Pool
Select Pools and Click New
Enter Settings in to the Pool Editor window
Name – the name for the Typing Pool
If configuring outsourced transcription or speech recognition services it would be advisable to use the service’s name here.
Type – choose from
Pools for standard typing pools (groups of Type users)
Speech Recognition Service (for speech-to-text services)
Third Party Service (only for Outsourced Transcription services)
Target – the type of service (only for Outsourced Transcription or Speech Recognition services)
To Add Users to a Typing Pool
Type users can be added to multiple typing pools where applicable to access workflow sent by Talk Users
Click the Pools tab
Select a Type User from the list of Available Users
Select the typing pool they need to join
You can see a list of current members by clicking the + next to the Pool name
Click Add
The Type user is now a member of this pool
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Service status
23/04/2025 10:05 This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.
22/04/2025 11:24 Our engineers have identified an issue and are working to deploy a solution as quickly as possible.
22/04/2025 09:31 A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.