How to locate a dictation ID

A Dictation ID can be used to identify a dictation, this may be required by the Lexacom Helpdesk so they can assist you with a particular dictation query.

The Dictation ID can be located in either the Administrator Tracking grid, or a Talk/Type user’s tracking grid as follows.

Administrator
  • Log in to Lexacom Administrator
  • Go to  > View Tracking
  • Right click on any of the column headings in the window and select Column Chooser
  • Double click on ID to add this column to the tracking grid
  • To close this smaller window click the red dot in the right corner
  • The ID column will now show in the tracking grid, containing Dictation IDs as a long string of letters and numbers
  • The Dictation ID can be selected, highlighted and copied. Press CTRL + C to copy.
Talk or Type User
  • Log in to a Lexacom Talk or Type user account
  • Go to the Tracking grid
  • Right click on any of the column headings in the window and select Column Chooser
  • Double click on ID to add this column to the tracking grid
  • To close this smaller window click the red dot in the right corner
  • The ID column will now show in the tracking grid, containing Dictation IDs as a long string of letters and numbers
  • The Dictation ID can be selected, highlighted and copied. Press CTRL + C to copy.

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Service status

23/04/2025 10:05
This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.

22/04/2025 11:24
Our engineers have identified an issue and are working to deploy a solution as quickly as possible.

22/04/2025 09:31
A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.

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