Navigate to admin.lexacom.com and log in. These are the same details which you use to log into
Echo.
Click the green arrow next toEcho for Windows under My Applications. You can log back in at any time to download
the installer again as necessary.
Installing Echo
Run the file to begin in the installation.
Once you have accepted the terms of the licence agreement you will be presented with two options for installation.
Install just for youdoes not require administrator rights (unless you have specific IT restrictions in place). This is generally the easiest way for users to install Echo. It will only install it to the Windows profile of the user currently logged in. If another user wishes to use Echo 2 on the same PC, they will also have to download and install it. Likewise, if you move to a different PC you will have to download and install it there as well.
Install for all users of this machinedoes require administrator rights. This will install Echo for all users who log into Windows on the PC. This can be useful if there are restrictions in place preventing users from installing it themselves, or if there is a large amount of device-sharing.
You will have a notification when installation is complete.
Click Finish to load the application. Keep Launch Application ticked if you want Echo 2 to open
immediately.
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Service status
23/04/2025 10:05 This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.
22/04/2025 11:24 Our engineers have identified an issue and are working to deploy a solution as quickly as possible.
22/04/2025 09:31 A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.