On 27 February 2024 we were made aware that many of our Connect (cloud-based server) customers were not able to access Lexacom 3.
We investigated and discovered that Microsoft had made changes to the Gateway IP Addresses and Gateway IP Address subnets. These are addresses that must be allowed access, as you have customers using databases registered under North Europe and UK South.
| Region name | Gateway IP addresses | Gateway IP address subnets |
| North Europe | 52.138.224.1, 13.74.104.113 | 13.69.233.136/29, 13.74.105.192/29, 52.138.229.72/29, 52.146.133.128/27 |
| UK South | 51.140.184.11, 51.105.64.0, 51.140.144.36, 51.105.72.32 | 51.105.64.32/29, 51.105.72.32/29, 51.140.144.32/29, 51.143.209.224/27 |
The changes appear to have been:
North Europe
UK South
For more information, please see:
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