What is Job Management View?

Users that make jobs (authors) can load jobs that have not been completed from their Tracking tab. These jobs may be at workflow steps that you do not ordinarily have access to (e.g. transcribe steps).

When you load a job from Tracking this opens the job in Job Management View.

You will see a banner like this:

Job management view banner

If the job has been worked on by another user, you will see a banner like this:

Job management view banner (when job cannot be edited)

In Job Management View, you can change the workflow and workflow step on the job e.g. recalling a job back to you, or moving this ahead in the workflow. You may only move the job to a workflow step if the job has all the media required for that step.

e.g. you would not be able to move a job on to a ‘transcribe’ step without the job having audio to transcribe, or to a ‘review’ step without a document to review.

Additionally, you will be able to edit the media (like audio dictation, reference, and attachments) – but only if the job has not already been worked on by other users. This prevents changes to a job that might invalidate the work done by other users (e.g. making changes to a dictation when this has already been transcribed).

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Service status

23/04/2025 10:05
This issue is now resolved and users can send dictations. Dictations sent yesterday and over the weekend will take a short while to process and appear, we appreciate your patience whilst we undertake this.

22/04/2025 11:24
Our engineers have identified an issue and are working to deploy a solution as quickly as possible.

22/04/2025 09:31
A number of sites have reported issues with the Lexacom 3 mobile app. Our engineers are investigating, please check this page for the latest updates.

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