Create custom workflows to suit how your team works

Workflow management – prioritise what matters most

Accurate and timely healthcare documentation is essential.

Lexacom offers a range of workflow options which streamline transcription processes, enabling clinicians and administrative teams to focus on patient care rather than paperwork.

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A clinician reviewing a patient referral letter

Choose from our ready-to-use workflows, or create processes tailored to your work.

What is a workflow?

A workflow is a structured sequence of steps that data and tasks follow from creation to completion. The data can take many forms; many of our workflows include audio dictations, but they can include video to be processed, or collections of forms and attachments.

Whether they involve a single author or typist, or multiple stages of review, workflows are carefully designed to optimise efficiency, maintain accuracy, and suit different requirements.

Our most popular workflows include automatic speech recognition, applied in a number of ways. We also offer a range of dictation and review workflows as standard.

 

Workflows with automatic speech recognition

Workflows with automatic speech recognition

Lexacom’s EchoScribe is a deferred speech recognition service that automatically transcribes recorded audio into text.

This gives seamless integration with existing transcription workflows, reducing the effort needed to complete tasks and maintaining accuracy.

Unlike Lexacom Echo, which operates as a live speech recognition tool, EchoScribe processes pre-recorded audio for later review and completion.

EchoScribe
The simplest workflow, designed for scenarios where no author review is required.

 

  1. An author records a dictation.

EchoScribe automatically generates a transcript from the audio.

  1. A typist reviews the transcript, makes any edits needed, and marks the job complete.

 

Author review
For clinicians who wish to review and approve their transcriptions before they are finalised.

 

  1. An author records a dictation.

EchoScribe automatically generates a transcript from the audio.

  1. A typist reviews the transcript and makes any edits needed.
  2. The author reviews the transcript and either approves it or returns it for amendments.
  3. The typist places the finalised text into the clinical system, and marks the job complete.

 

Senior review
Ideal for junior clinicians needing senior oversight.

 

  1. An author records a dictation.

EchoScribe automatically generates a transcript from the audio.

  1. A typist reviews the transcript and makes any edits needed.
  2. The author reviews the transcript and forwards it to a senior clinician.
  3. The senior clinician reviews the transcript and either approves or returns it for amendments.
  4. The typist finalises the job and marks it complete.

 

Return to author
Designed for users who work independently without secretarial support.

 

  1. An author records a dictation.

EchoScribe automatically generates a transcript from the audio.

  1. The author reviews the transcript and finalises the document.

 

Standard workflow options

Standard workflow options

For teams that prefer traditional transcription without automatic speech recognition, Lexacom offers flexible workflows that can be tailored to different working styles.
 
 

 

Dictate and transcribe
Where typists handle transcriptions directly and no author review is required.

 

  1. An author records a dictation.
  2. A typist transcribes the audio directly into the clinical system, and marks the job complete.

 

Author review
For clinicians who wish to review and approve their transcriptions before they are finalised.

 

      1. An author records a dictation.
      2. A typist transcribes the audio within Lexacom.
      3. The author reviews the transcript and either approves it or returns it for amendments.
      4. The typist finalises the job and marks it complete.

 

Senior review
For junior clinicians needing senior oversight.

 

  1. An author records a dictation.
  2. A typist transcribes the audio.
  3. The author reviews the transcript and forwards it to a senior clinician.
  4. The senior clinician reviews the transcript and either approves or returns it for amendments.
  5. The typist finalises the job and marks it complete.

 

 

Complete customisation

Additional customisation options include:

  • Constructing workflows with tailored steps and media attachments.
  • Categorisation tools to easily find and sort jobs.
  • Customisable priority levels to ensure urgent jobs are completed on time.
  • Tailored types and specialties of documentation to match clinical needs.

Configure how your work flows

For more information, and to configure workflows for your team, get in touch and book a demonstration.

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